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Frank Anderson, a veteran struggling with PTSD, anxiety, and depression, finds himself navigating the frustrating and impersonal bureaucratic maze of the veteran healthcare system. Despite years of seeking help, he is met with indifference and dismissiveness from doctors and medical staff who fail to see him as more than just another case file. The weight of his past military experiences, coupled with health issues like kidney failure and a heart attack, have left him fighting an uphill battle for both his mental and physical well-being.